FAQs

 

Stationery

 

What is your booking process?

 For Semi-Custom Collections, simply purchase the design you like by selecting the card stock and quantities you need. We will get in touch with you within 1-3 business days to discuss design details, colours and add ons with you. If you are after something similar to one of our Semi-Custom designs or a complete bespoke design, please send through an enquiry with your wedding details and stationery requirements.  For all wedding service bookings, we will provide a contract and timeline for you to sign to finalise your booking.

 

How far in advance should I book in my stationery?

Semi-Custom Suites take approximately 4 - 5 weeks and a Custom Suite can take anywhere between 6 - 8 weeks, depending on the complexity of the design. However, as we only take a limited number of custom projects at a time, we recommend getting in touch as soon as you have a date. It's never too early to start chatting about all the beautiful details of your stationery design!

 

How many wedding invitations will I need?

Firstly, it is good to note that you do not need as many invitations as you do guests. Remember that only one invitation set is needed per couple, per family or per solo individual. 

We always advise to get a few extras just in case of last minute changes and drop outs. It is always more expensive to get an extra run of smaller numbers due to printing set up costs. We offer our Semi-Custom Collection in quantities of 10 with a minimum of 30.

 

What print methods do you offer?

All of our Semi-Custom Designs are digitally printed in your choice of black, white or a coloured ink. We will work with you to select your perfect colour combinations. Depending on the Collection, there may be optional upgrades to one of our luxe print methods below.
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LETTER PRESS

Minimum order of 50 pieces apply

Letterpress is a luxurious print method that involves pressing your design into a thick cardstock to give a pillowy and de-bossed effect. Each design is individually made into a plate, allowing the text and outlines to be imprinted into the paper. This print method can be used without an ink colour for a 'blind deboss' of your design. If a colour is used, each colour is mixed by hand, and then applied to the letterpress machinery rollers. Each piece of card is fed through and pressed individually.
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FOIL PRESS

Minimum order of 50 pieces apply

Foiling is very similar to letterpress printing, but instead of inks, a metallic shiny foil is used. The foil is available in a variety of colours and your design is pressed into the paper with a hot plate. We can offer this print method in small areas on our Semi-Custom Collection to create a subtle and elegant shimmer.

 

Can I rush my order?

Please get in touch and we will do our best to accommodate. Depending on our schedule and time of year, there may be an additional rush fee of 20%.

 

What elements can I customise on the Semi-Custom Range?

All customisable elements are detailed on each of our Semi-Custom Suite descriptions. There are add ons such as stamps, wax seals, envelope liners that we can discuss during the design process.

We also have an envelope addressing service in both digital print and hand calligraphy options.

 

Can I see colours and details to make sure I like the final design?

  Yes, of course! As part of our design process for both Semi-Custom and Bespoke designs, we provide mockups of your colour combinations plus any add ons you may be interested in. Also included in this process is one round of review and revision, where we can update the mockup before it is sent off to the printers.

If further revisions are required, there will be additional design charges.

 

Can I add individual guest names to invitations or menus?

Absolutely! We love personalisation and can offer this service in two ways. We can calligraphy by hand or digitally add names in a variety of styles to each individual piece of stationery. 

For Semi-Custom Invitations, this service may be dependant on the design. 

 

Do you print your stationery in house?

No, we don’t. We outsource our printing to various small businesses based in both New Zealand and Australia, depending on the print method used. We like to stay focused on the stuff we’re good at and use specialist printers for each different type of print job so you can get the highest quality every time. It's all in the details!

  

I already have a design, can you print it for me?

Unfortunately we do not offer this service.

 


Signage / Day-of Stationery

   

How far in advance should I book for signage / day-of stationery?

We recommend booking 3 - 4 months in advance at the minimum. However, it is never too early, so if you have a good idea on what you need, get in touch so we can get you booked in. 

We confirm all the finer details such as guest names and menus 4 weeks before the wedding. So don't worry if you are not sure on the specifics when you book.

 

Do you hire stands for signage?

Unfortunately we do not offer this service right now.

   

Do I get to see a mockup of the design?

Always! We are visual people and understand the need to see designs and how you and your fiancé's names will be written together!

As part of the design process, you will be sent a design questionnaire to fill in with all your details and ideas. We then put together a mockup for you to approve before handcrafting your final signs. 

Included in this process is one round of review and revision, where we can update the mockup. If further revisions are required, there will be additional design charges.